Policies

Please Note:

Please fill out the New Client Intake Form included in your appointment confirmation email at least 2 hours in advance of your session. Otherwise, you must arrive 10-15 minutes early to fill out the paper version at the office.


Cancellation Policy:

CANCELLATIONS/RESCHEDULING:

If I am not able to make a scheduled appointment, I agree to cancel or reschedule the appointment at least 24 hours in advance. I agree to pay  50% of the full session rate (whichever is greater) if I give less than 24 hours’ notice.

I agree to pay the full session rate if I give 2 hours’ notice or less, or if I miss an appointment without giving notice.

Arriving Late:

I understand I must arrive 10-15 minutes early for my appointment in order to get the full session time I have scheduled. If I arrive on time, or late, I understand the therapist can only give me whatever time remains of my appointment, and that I will pay for the full length of the session that I booked.


I understand that in order for me to receive the best massage therapy possible, I know that I have to communicate ANYTHING and everything, including my needs, preferences, requests, or feedback, at any time before, during, or after my massage. I take it upon myself to communicate right away if there is anything distracting me or if I feel unwell or uncomfortable at any time during the session so that she adjustments can be made. I understand that my therapist wants my HONEST feedback - positive or negative - and doesn’t take offense to it.


*This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No- Show policy.


If you do not wish to save a credit card number on file, no problem! You can prepay here on my website. Cancellation/No-Show policy will still apply.

It is my commitment to help you get what you came for.

Your comfort and satisfaction is my TOP priority!

If you have any questions, please let me know. I look forward to meeting you!

Notification that is given less than 24 hours prior to the appointment time will result in a 50% charge of the reserved service amount.

Failure to arrive for your appointment will result in a 100% charge of the reserved service amount.

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